How do I make a purchase?
When you see an item you want, click on "Add to Shopping Cart" to put it in your Shopping Cart. Then proceed to Checkout. Remember, an item isn't yours until you pay for it at Checkout. Until then, someone else can still buy it.

What is "Compare at?"
Compare at is the retail price at which an item or comparable item may, in the reasonable judgment of our experienced buyers, be sold on an everyday basis (i.e. excluding special promotions or sales) at retail stores.

In the case of factory serviced items, the Compare at price reflects the retail price of that item, if new.

For our items that are sold in a set, for example, in cookware and cutlery, the Compare at price reflects the retail price of each individual item if sold separately.

You may wish to use Compare at as a guide in your evaluation of our prices. Because we sell our merchandise over the internet on a national basis, and because the items offered by SmartBargains.com are closeouts, end-of-season or otherwise remainder inventory, it is not possible to know if our merchandise is sold at Compare at price in any particular location or at any particular time. Comparative prices may be used as an approximate guide as to what you would or could have paid elsewhere.

Factory Serviced Products, Irregulars, and Seconds
From time to time, our buyers will find special buys on factory-serviced goods. We will only carry these items when we feel they offer an exceptional value to our customers. In all cases these items will be clearly marked as such and must meet the following criteria:

1. the product is in perfect working order
2. a manufacturer's warranty is included
3. any blemish causing the product to be characterized as a second or an irregular has no negative impact on the functionality or the appearance of the product

Toys
SmartBargains.com’s suggested age range for toys is based on information supplied by a toy's manufac- turer. While many manufacturers are quite specific about which ages will best enjoy a toy, others display age ranges based on safety information and restrictions alone. Product warning(s) that are noted are shown exactly as they appear on the item's packaging. Sorry, no additional product warning information is available.

I put something in my Shopping Cart, but when I went to Checkout, it was already sold out. What happened?
When you put the item in your Shopping Cart, we still had it in stock. But by the time you arrived at Checkout, someone else bought the last one. Remember, it's not yours until you go through Checkout and pay for it. In the future, log in as soon as you arrive for a faster checkout.

What forms of payment do you accept?
We accept American Express, MasterCard, Visa, Discover and Bill Me Later^®.

Bill Me Later^®
Bill Me Later^® is a convenient and secure new payment method designed for purchasing on the web or over the phone. As a credit account, Bill Me Later^® provides you with the flexibility to purchase without using your credit card.

• To request a Bill Me Later^® account, you do not have to complete a lengthy application prior to making a purchase. Simply select Bill Me Later^® at checkout to complete your request.
• There are no account numbers to enter, just top-of-mind information such as date of birth and the last four digits of your social security number. This information is easy to provide and helps us protect you against fraud.
• Bill Me Later^® offers "zero fraud liability" protection which means you are not responsible for unauthorized charges.
• After your order has shipped, you will receive your Bill Me Later^® statement in the mail.
• Bill Me Later^® offers flexible repayment options: you can choose to pay the entire balance with no additional charges or pay a portion of the balance and regular interest charges apply.

Bill Me Later^® is offered through Chase Manhattan and is only available to U.S. customers who are at least 18 years of age. Subject to credit approval.

Is it safe to use my credit card over the internet?
Our customers are our number one priority. We go to great lengths to protect you and your personal information. View our complete privacy and security policy.

Can I order by phone?
The quickest way to place your order and grab your bargain is to checkout through our secure, online checkout process. Our customer service agents have access to the same inventory that is on SmartBargains.com. If you prefer to place your order by phone, however, please call our Customer Service team toll-free at 1-866-MY-BARGAINS (1-866-692-2742) Monday – Friday 9AM to midnight, and Saturday and Sunday from 9AM to 7 PM, Eastern Time.